This policy explains what information Florida Mold Help (“we”) collects through floridamoldhelp.us and our phone line, and how we use it.
Information we collect
- Phone calls: your phone number, the date, time and length of your call, and, where permitted, a recording of the call. Calls may be recorded for quality and to confirm that callers were connected to a service provider.
- Website use: standard technical data such as pages visited, device and browser type, and approximate location, collected through cookies and analytics tools.
- Information you share: details you give on a call, such as your city, the mold problem and whether you own or rent.
How we use it
- To connect your call with an independent mold company that serves your area
- To confirm calls were connected and to improve our service
- To understand how the website is used and improve it
Sharing
When you call, your call and the details you share are passed to the mold company or call-routing partner that connects you. We do not sell your personal information. We may disclose information if required by law.
Your choices
You can block cookies in your browser settings. To ask about information related to your call, call (614) 543-4893.
Children
This site is not directed at children under 13, and we do not knowingly collect their information.
Changes
We may update this policy. The date at the top shows the latest version.